Our Hotel Policy

Check-in time

1:00 P.M.

Check-out time

12:00 (noon)

We kindly ask you to observe our check-out time; any delay will result in:

penalty of 25% of the room rate un to 3:00 P.M.

penalty of 50% of the room rate up to 6:00 P.M.

100% penalty of the room rate after 6:00 P.M.

REMEMBER

  • Reservations can be made by phone, fax or e-mail, with confirmation through any of the means requested by the customer.
  • Reservations can be cancelled no later than 24 hours in advance. Failure to observe this requirement will result in penalties equal with the first night’s accommodation for all reserved rooms.
  • Upon confirmation of the reservation, groups should make a 30% deposit of the total price.
  • Any modification to an already confirmed reservation can be made within the limit of available rooms.
  • In case of overbooking we will assure accommodation in other hotels, at equal quality standards.
  • For children up to 12 years old accommodation is free if they share the room with their parents and use one of the existing beds.
  • Guests can request a crib for children up to 2 years old, for charge (Eur 15).
  • Room rates can vary according to period, type of room and reservation method.
  • Payment can be made by VISA, MASTERCARD, MAESTRO and AMERICAN EXPRESS card.

 

Note:

We will treat all data provided by guests as strictly confidential, and use it exclusively for the declared purpose: reservations, invoicing, etc.

We reserve the right to store all customer data in the database, to be used later to send informational materials related to special offers, hotel services and similar.
 dreptul de a păstra în baza de date informațiile primite, pe care le putem folosi ulterior la trimiterea unor materiale informative legate de oferte speciale, servicii hoteliere și altele de acest tip.